Name: Lydia Uglow
Placement: Ritz, London
I worked in the afternoon tea section, as that was where I wanted to specialise in, and my first impression was wow!! Everywhere was so big and all the food looked so pretty and detailed.
Throughout my time I had the chance to help make various recipes and decorate the individual little cakes ready to be sent up to the palm court. One of my favorite jobs was helping to lay out all of the little yellow macaroons, and then to help delicately fill and sandwich them together. It gives you a real sense of the size and scale of food, which has to be produced everyday in order to keep on top of their customers needs.
It's always very busy and keeps you on your feet (which I like.) I have learnt so much and I will take a lot away with me from this experience. It’s not just about giving the customer a nice cake, it's about providing something which a lot of love and care has gone into making with every little detail perfect (for example shards of tempered chocolate with 'The Ritz' imprinted in gold on them) and most of all giving the customer something they will enjoy and remember for the rest of their lives! This standard is something I would love to aspire to be like in the future.